An update on our frozen products

It is with heavy hearts that we announce that we have made the difficult decision to discontinue our Frozen products.

You may still find some of our frozen products in some of our retail partner stores until supplies last. First and foremost, we recommend visiting your local Animates or Petstock store as a first point of call for remaining supplies, or using our store locator to find your nearest pet specialty retailer to check their availability. You can find our store locator on our website here.

We want to acknowledge that these products have played an important role in your daily feeding regimes, and that we do understand that this change will leave a gap in your dog’s diet moving forward. Therefore, we would like to share some alternative options to help assist your journey in retaining a nutritious, healthy, and convenient diet for your dog.

In our mission to deliver the best in dog nutrition, our Freeze-Dried and Canned Feasts are made with the exact same ingredients and recipe as our Frozen Feasts, however, are finished with a different process.

Our Freeze-Dried Feasts have been minimally processed to remove the water content, leaving all the natural goodness of a raw, high-meat diet in a convenient, shelf-stable, and ready-to-use format. Our freeze-dried products hold the same nutritional quality, shape, and colour as the original raw product, while amplifying the taste. Feed as a complete meal or use as a nutritious topper/mixer with another food.

Our Canned Feasts have been thermally processed into a convenient, easy-to-store, ready-to-use can, using the same natural goodness of our Freeze-Dried Feasts. Our Canned Feasts were the first of their kind to exclude gelling agents, because we believe your dog should be getting nothing less than the best nutrition. The only thing we add instead, is fresh New Zealand water which also offers added hydration to their diet.

You can find our Freeze-Dried and Canned Feasts stocked on our website, and at your closest pet specialty retailer.

Although this was a difficult decision, our priority continues to be supplying pets and their parents with the best in dog nutrition, from the safest, highest quality processes, and premium New Zealand ingredients.

We sincerely apologise for any inconvenience this discontinuation has caused you, our valued customers.

Please do not hesitate to contact our team if you are interested in transitioning to our Freeze-Dried or Canned Feasts, or if we can assist you in any way.

Sincerely,

K9 Natural